Privacy policy

Villa Romantica

respects your privacy and is committed to the protection of personal data obtained through the online information system and will not share it with third parties or use it for other purposes without your consent.

Our online information system contains certain links to other external websites, which are not directly related to our company.

Villa Romantica assumes no responsibility for the protection of data found on these websites.

Villa Romantica undertakes to do everything in its power to protect the data and privacy of visitors to the Villa Romantica website

In order to prevent unauthorized access to the obtained data or its disclosure, in order to maintain the accuracy of personal data and ensure their appropriate use, appropriate technical and organizational procedures have been established to protect the data that is collected. Since the Internet can be unpredictable, Villa Romantica cannot prevent the possible misuse of data despite all security measures and security communication protocols.

Owner, controller and administrator of personal data

The definition of “website owner” and “manager or administrator of personal data (administrator)” in the sense of the General Data Protection Regulation (GDPR) and the current Croatian Data Protection Act is:

Villa Romantica
Županići 60A
52231, Županići
Croatia

Users and Related Websites

Website user is any person who as a visitor uses this website and the related websites of Villa Romantica

Personal data: collection and purpose of data processing

Villa Romantica collects, upon user approval, various information about website visitors to identify users. Data is collected and used as further described below.

Data collection through web forms

Villa Romantica collects personal data from the website – as long as the user voluntarily submits such data using online forms on the website or by subscribing to our newsletter or other forms of e-notification intended for business and marketing communication with users.

The following data is collected:

  • Name and surname
  • E-mail address
  • Telephone number
  • IP address

Information about the use of the website

The Website may automatically collect certain information about the user’s computer hardware and software. This data is used solely to provide general statistics on website usage. This data may include:

  • Browser type
  • Domain name
  • Access time
  • Addresses of web pages visited on our website

This data is collected using cookies. The use of cookies, their application and deletion, is described in detail in the related text.

Purpose of data processing

Communication with users

For the purpose of direct marketing – e-mails containing useful, educational, interesting or important information from the administrator (information about new offers, promotions, invitations to events, participation in drawings and contests, useful tips for users, etc.)

Re-marketing (Google, Facebook) for the purpose of better and more relevant user information and improving the level of user engagement.

For market analysis and user segmentation for customized product and service offers.

Based on the submitted personal data, you can receive customized information or offers by e-mail to the e-mail address you entered or as printed material to your submitted physical address.

Analysis of user activity

Segmentation and profiling of users with the aim of personalized and more relevant information and achieving greater response to e-mail messages.

Analyzing your email reading, especially which emails you opened or didn’t open, links you clicked (content you read or viewed), time you spent reading or viewing specific content, etc.

The website may automatically collect hardware and software information from the user’s computer, as well as some personal information, such as IP address. Personal data collected by visiting the website is not stored or is stored in an anonymous form and as such is not associated with users. This data is used by Google Analytics, and the company Google LLC processes the data within the scope of data processing permitted by law.

The data is used only for the preparation of general statistics on the use of the web pages. Data is collected using cookies. The use, management and deletion of cookies is described further in the section on cookie policy.

Data Processing

The administrator processes data based on the law and its legitimate interest, unless the interests and fundamental rights and freedoms of the user to whom the personal data relates prevail and as such should be protected. The manager will always conduct its assessment based on the applicable law within its legitimate interest. Further use of data in pseudonymous or aggregate form (cumulative form), for example, constitutes a lawful form of data usage for marketing purposes or other business or technical analyses of Villa Romantica.

Data Users

Villa Romantica hereby commits not to sell, rent or trade your personal data. Your personal data will not be sent or transferred to a third country or international organization unless required by law or European Union legislation (court mandates, prosecutorial bodies, etc.).

Within the legal jurisdiction, your data may be disclosed to:

  • Information technology service providers, within their services and maintenance of hardware and software where your data is stored
  • Website administrator
  • In some cases, service providers (third parties) that provide access to the website, application development, hosting, maintenance and security backups, archiving, virtual infrastructure, payment processing, and other services that may require access to or use of data

In some cases (e.g., re-marketing), data administration is with third parties who transfer such data to us based on their privacy policy. As users, you can manage your data and information and control the extent of data and information we receive from third parties (e.g., social media) using the appropriate privacy settings in your user accounts with these third parties. Villa Romantica is not responsible for what third parties do with your personal data and recommends using reliable applications and setting appropriate privacy settings to protect personal data.

Villa Romantica websites have external links to websites that are not under the control of Villa Romantica. By visiting these websites, you may submit personal data to third parties, with whom Villa Romantica does not have a contract for the processing of personal data. These websites have their own privacy policies on which they base their personal data processing. We recommend that you read the privacy policies and inform yourself about how your personal data is processed when visiting these third-party websites.

Consent

The personal data that the administrator has acquired by using the website or that you provide by submitting any form on any of our websites or by subscribing to the newsletter or other e-notifications, are processed with your explicit and unambiguous consent based on Article 6(1)(a) of the EU General Data Protection Regulation (GDPR).

You consent to the processing of personal data by Villa Romantica when using the website and clicking “Send” on web forms. The administrator will provide an option for your consent whenever necessary without a confirmation window. The user's personal consent is the use of their free will that their personal data can be processed for a specific purpose, based on the information provided in this privacy policy and guaranteed by the administrator.

Furthermore, the user explicitly agrees, without limitation, to his personal data being processed for the purpose of pre-contractual procedures and the conclusion and fulfillment of contracts, as well as, without limitation, for post-contract procedures.

You may withdraw your consent at any time for any purpose of data processing, by sending a written notification by regular mail or to our email address info@villaromantica.com.hr. In such a case, we will no longer use your personal data for the purposes described in the above paragraph. Such withdrawal of consent does not affect the lawfulness of processing your personal data before your withdrawal.

Your Rights

In accordance with applicable law and the EU General Data Protection Regulation (GDPR), you have the right to access, modify, delete (right to be forgotten), export your data and restrict its processing, and you have the right to object at any time.

If you want to exercise any of your rights or obtain additional information or submit an official complaint, you should send us a written notification to:

Villa Romantica, Županići 60A, 52231 Županići, Croatia, or via email to info@villaromantica.com.hr

Your request will be analyzed by a person accredited for the protection of personal data and respond within 30 days or in accordance with GDPR and Article 37 of EU Regulation 2016/679 of the European Parliament of 27 April 2016.

Data Retention Period

Data collected by the website administrator is retained for use by the administrator in accordance with the terms and purposes stated in these Privacy Rules. Personal data is stored on the website (such as inquiries or contact forms) and in cases of further processing and communication with the user, in related other databases of the company (such as CRM, inventory management software, etc.).

Data retention periods may vary and may be subject to the regulation of specific sectoral legislation (e.g., accounting, taxes). Different sectoral legislation provides different mandatory retention periods that require Villa Romantica to delete personal data after the expiry of the data retention period.

As a user, you have the right to review the data and the processing of your data by authorized processors, by submitting a written request to Villa Romantica, Županići 60A, 52231 Županići, Croatia or via email to info@villaromantica.com.hr

We will review your request and respond in accordance with GDPR legislation.

Copyright

The administrator of this website is Villa Romantica. The content published on the Villa Romantica website is the property of the company Villa Romantica and can only be used for non-commercial purposes, provided that all copyright notices are preserved and cannot be transcribed, copied, or reproduced in any other way.

Changes to Privacy Policy

The administrator reserves the right to change or modify the privacy policy for website users at any time and without prior notice. We suggest that users check the latest date of general terms of use and its amendments before using the website.

Validity

The personal privacy policy on this website is in effect from March 7, 2024, and can be changed or supplemented at any time.